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WESTSHORE Refund Policy


Every booking made on is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class. levies negligible amount of Rs. 250 per passenger/per sector for domestic and Rs. 350 per passenger/per sector for international air tickets as cancellation service charges. Some bookings may be non-refundable as per the specific airline’s policy. Some bookings cannot be cancelled partially as per the specific airline’s policy. Cancellations can be made online or offline through my booking section or by sending an email to We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly. Amendment charges on are subject to change as per the policy of the airline, which varies due to flight timings and booking class. To cancel the tickets within 24 Hrs. of the journey, recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds. In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancelation request. All the refunds (against cancellations) amount will be Update on Portal Wallet; Payment would not be transfer or refund on the card or Bank.

REFUND POLICY will process the refund only after getting cancellation request/claim from the customer/travel agent/ corporate company through email. Refund against the cancellation of air tickets will be credited directly in customer’s mode of payment after receiving the refund amount from the Airlines. will process refund within 96 Hrs. only after receiving it from the concerned Airlines /GSA/other suppliers. Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions.

Rejected Booking or Fare difference booking not done so payment will refund to your Portal Account All the Booking refunds (against cancellations) amount will be Update on Portal or Original mode of payment , Payment would not be transfer or refund on the Bank Account. Failure bookings or failure upload payment will be refunded in same mode of payment done by customer/agency within 7-10 working days.

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