While information is the fundamental of our ability to provide excellent service, our most important strength is our clients’ trust and satisfaction. Keeping client information secures and protective and using it only as our clients would want us to, is a top priority for all of us at West Shore Tours & Travels.
Here then, is our promise to our all valuable clients:
• We will always to preventive, according to strict standards of security and confidentiality, any information our customers share and enrol with us.
We will limit the collection and use of customer information to the minimum we require to deliver excellent service to our customers, who include advising our customers about our services and other opportunities and to administer our business.
• We will grant only authorized employees, who are expert in the proper managing of customer information, to have access to that information. Employees who breach our Privacy Promise will be subject to our normal legal process.
• We will not disclose customer information to any internal/external organization unless we have previously informed the customer in disclosures or agreements or are required as per law.
• Whenever we hire other firm to provide support services, we will require them to conform to our privacy standards and to allow us to audit and make sure and safe them for compliance.
• We will always to keep customer files/info complete, up-to-date and accurate. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to apprise us about errors which we will promptly correct.